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Your insurance cover must be in place for the day you collect a new Loan Car. The Handover Centre will need to see proof of your insurance before you are able to collect the Loan Car.

When insuring a Loan Car, you have two options to get your insurance set up:

  • Phone Volkswagen Car Insurance (provided by U K Insurance Limited) on 0345 246 6492 to get a new quote and arrange cover (lines are open Monday to Friday 8am-8pm, Saturday and Bank Holidays 9am to 5pm).
  • Quote and purchase through any insurer, providing the basis of the cover meets the criteria set out in the Important information page.

Before you decide which route to take, you need to be aware that there are likely to be some important differences between the cover, service, and charges applied by Volkswagen Car Insurance (provided by U K Insurance Limited) versus other insurers. To help, you should read some of the potential differences explained on the Important information page.

Whichever insurance route you choose, in the event of an accident you must report the accident to the Loan Car Accident Helpline on 01925 403410 (and not to your insurance provider). This will ensure all repairs are carried out by a Volkswagen Group Approved Repairer and the Loan Car meets the required return standards when you come to hand your vehicle back.  If the required return standards are not met, you are likely to incur additional charges.

 

Loan Car insurance options

     

CallGet a quote
0345 246 6492

Lines are open Monday to Friday 8am-8pm, Saturday and Bank Holidays 9am-5pm

 

Volkswagen Car Insurance is underwritten by U K Insurance Limited. Calls may be recorded.

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I have read the Important information

Please read and understand the potential differences in cover detailed on the Important information page

Please find below copies of some other important documents