Your insurance cover must be in place for the day you collect a new Loan Car. The Handover Centre will need to see proof of your insurance before you are able to collect the Loan Car.
When insuring a Loan Car, you have two options to get your insurance set up:
- Phone Audi, CUPRA, SEAT, Škoda, Volkswagen Car Insurance to get a new quote and arrange cover (lines are open Monday to Friday 8am – 8pm, Saturday and Bank Holidays 9am to 5pm)
- Audi: 0330 678 6325
- CUPRA: 0330 678 6326
- SEAT: 0330 678 6327
- Škoda: 0330 678 6328
- Volkswagen: 0330 678 6329
- Quote and purchase through any insurer, providing the basis of the cover meets the criteria set out in the Important Information section.
Before you decide which route to take, you need to be aware that there are likely to be some important differences between the cover, service, and charges applied by Audi, CUPRA, SEAT, Škoda, Volkswagen Car Insurance (Arranged, underwritten and administered by Liverpool Victoria Insurance Company Limited) versus other insurers. To help, you should read some of the potential differences explained on the Important Information section.
Whichever insurance route you choose, in the event of an accident you must report the accident to the Loan Car Accident Helpline on 01925 403410 (and not to your insurance provider). This will ensure all repairs are carried out by a Volkswagen Group Approved Repairer and the Loan Car meets the required return standards when you come to hand your vehicle back. If the required return standards are not met, you are likely to incur additional charges.
Please find below copies of some other important documents