If your Loan Car is damaged in an accident or stolen, call the Loan Car Accident Helpline on
01925 403410.
For policies starting from 1st January 2020:
Volkswagen Car Insurance (provided by U K Insurance Limited)
Telephone
0345 246 6492
Lines are open Monday to Friday 8am-8pm, Saturday and Bank Holidays 9am-5pm.
Email:
Volkswagen.NCD@ukipartnerships.com
Write:
Volkswagen Loan Car Insurance
The Wharf
Neville Street
Leeds
LS1 4AZ
For policies starting from 1st September 2017 until 31st December 2019:
Volkswagen Insurance Service (provided by Allianz Insurance, administered by Allianz Business Services Limited)
Telephone
0330 102 1815
Email: customer.services@insurewithvis.co.uk
Write:
4 Mannin Way
Lancaster Business Park
Lancaster
LA1 3SW
For policies starting before 1st September 2017
Volkswagen Insurance Service (provided by Allianz Insurance)
Telephone:
Changes to existing policies: 0800 316 8021
Renewals: 0800 316 7899
Email: customerservice@insurewithvis.co.uk
Write:
Volkswagen Insurance Service (Great Britain) Ltd
Freepost RSCT-EZEE-XAHE
Bristol
BS32 4AW
Contact the Insurance team
If you have a question regarding insuring your Loan Car, you can email the Insurance team via insurance@vwfs.co.uk