Important information

It is your responsibility under the terms of the Loan Car agreement to insure your loan vehicle on the correct basis.

You should ensure the cover you take out and the policy documents issued by your insurance company are correct.

In particular you should check that:

  • The registered keeper is shown as Volkswagen Group United Kingdom Limited
  • The owner is shown as the employee in whose name the Loan Car agreement is in
  • The vehicle specification details are correct
  • The cover is fully comprehensive
  • Any named drivers shown are approved by the company as per the Loan Car scheme rules and signed loan agreement
  • The value of the vehicle is in line with the recommended retail price (or shown as market value where this is not specified)


You should check the detail of cover provided by each insurer to make sure it meets your requirements.

The table below highlights some of the differences in cover, service and charges between Volkswagen Insurance Service (motor insurance provided by Allianz) and other insurers.

 

  Volkswagen Insurance Service
(underwritten by Allianz Insurance plc)
Other insurers
How to get a quote and purchase Telephone only - quote valid for 30 days Online/Telephone dependent on insurer
Price One price available Prices available from any insurer
Compulsory cover (as required by the business) Automatically provides you with full Business Use and Commuting You will need to set up the correct cover for your use, adding on Business Use and Commuting if required
Automatically set up with Volkswagen Group as the registered keeper of the vehicle and the member of staff noted on the policy You will need to set the policy up with Volkswagen Group United Kingdom being the registered keeper of the vehicle and the member of staff as the owner
Automatically set up as a fully comprehensive motor insurance policy You will need to select fully comprehensive cover when you obtain a quote
Additional cover you may wish to add (not compulsory) Legal expenses cover provided as standard as part of the Loan Car Accident Claims Service (details of cover can be found in the Loan Car Legal Cover Booklet on the Terms & conditions page) Legal expenses cover provided as standard as part of the Loan Car Accident Claims Service (details of cover can be found in the Loan Car Legal Cover Booklet on the Terms & conditions page)
Cover for child seats included as standard May not be automatically included - could be available for an additional charge
Personal belongings cover up to £250 included as standard May not be automatically included - could be available for an additional charge
Cover up to £200 automatically included for wheelchairs, pushchairs, prams and buggies May not be automatically included - could be available for an additional charge
In car entertainment, communications or navigation systems covered to full value where equipment is part of manufacturer specification or a manufacturer optional extra May be restricted to a monetary amount
Cover for replacement of locks if the keys to your vehicle are lost or stolen (provided as standard) May not be automatically included - could be available for an additional charge
Foreign use - 90 days included as standard May not be automatically included - could be available for an additional charge
Courtesy car is provided as standard Any repairs must be carried out by a Volkswagen Group Repairer which will be arranged for you when you call the Loan Car Insurance Helpline on 01925 403410.

Some insurers only provide a courtesy car if the repair is carried out by their approved repairer - this could result in you being left without a courtesy car
Cancelling or making changes to your policy No administration fee when you change your vehicle after 6 months Most insurance providers will charge you an administration fee for making changes to a policy/cover
A cancellation fee will apply should you no longer need your loan car and wish to cancel your policy Most insurance providers will charge you for cancelling a policy before the policy end date
  Some insurers may decline to offer cover when you change your loan car
Making a claim You must call the Loan Car Accident Helpline on 01925 403410 if your car is damaged in an accident or stolen You must call the Loan Car Accident Helpline 01925 403410 if your car is damaged in an accident or stolen
Standard excess applies In line with the Loan Car Agreement, any repairs must be carried out by a Volkswagen Group repairer which will be arranged for you when you call the Loan Car Accident Helpline - some insurers may penalise you with higher excesses, charges or by removing policy benefits such as courtesy car